1. How much does it cost to rent My Enchanted Events Venue?

Instead of a flat rental fee, we offer a variety of customizable event packages. Package pricing depends on guest count, rental duration, and what’s included—such as decor, staffing, and entertainment.​

 

2. What is the size and capacity of the venue?

Our venue—including the main event room and adjacent bar room—is approximately 1,600 square feet. We comfortably seat up to 50 guests and can accommodate up to 75 seated guests maximum with tighter spacing.

 

3. What hours are available to host an event at your venue?

Our venue is available for rental 7 days a week, with start times as early as 7:00 AM and end times as late as midnight.

 

4. Can I schedule a tour of My Enchanted Events Venue?

Yes! We offer venue tours by appointment only, scheduled with a Venue Coordinator. Submit an inquiry form to get started. Tours are typically during business hours, though we can accommodate after-hours tours by request. Weekend tours may be available, though limited, as we prioritize hosting events on weekends.

 

5. What types of events can I host at My Enchanted Events Venue?

Our venue is perfect for hosting baby showers, bridal showers, birthday parties, micro weddings, engagement parties, corporate events, classes, performances, and themed celebrations. We welcome all types of intimate gatherings.

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6. What decoration options are included with your event packages?

Most packages include in-house decor designed and set up by our professional decorator. If you’d like to decorate yourself or use your own decorator, book our Simply Enchanted Package, which provides tables, chairs, and our existing venue fixtures without added decor.

 

7. What is your food and alcohol policy?

We have no restrictions on catering or food. Bring your own food or hire your preferred caterer (we’re happy to recommend vendors). All packages include a licensed, insured bartender so you can bring your own alcohol to be served professionally. Optional bar packages are available as add-ons. We do not have a kitchen, but clients can use a water cooler, refrigerator, small freezer, microwave, and ice at the bar. Catering equipment and serveware are not included; clients may bring their own chafing dishes or food warmers.

 

8. What setup and cleanup is provided for events?

We’ll set up all included tables, chairs, furniture, and decor prior to your rental start time. For decor-inclusive packages, you’ll meet with our decorator in advance to discuss your theme and vision. After your event, we handle breakdown of venue items and professional cleaning. Clients are only responsible for removing personal belongings and placing trash in provided bins.

 

9. What is your cancellation or refund policy?

Currently, all payments are non-refundable. We understand plans may change; if you need to cancel, we offer the option to reschedule your event for a future date for a rescheduling fee. Rescheduled events must take place within 12 months of the original booking.

 

10. How do I reserve my date at My Enchanted Events Venue?

We recommend scheduling a venue visit to discuss the best package for your event. After your visit, we’ll send a proposal with payment instructions. A retainer (deposit) is required to secure your date, with the amount based on your selected package. We accept credit card (service fee applies), Zelle, cash, Cash App, and check.

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11. Is parking available at your venue?

Yes, we offer free on-site parking for you and your guests. Additional parking is also available nearby at our overflow lot.

 

12. Can I bring my own vendors such as a DJ, photographer, or cake decorator?

Yes! You are welcome to bring your own DJ, photographer, baker, or outside vendors. We also offer a list of recommended Orlando event vendors if you’d like referrals. All vendors must provide a certificate of insurance to work onsite (including equipment or food drop-off).

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13. Do you allow live music or DJs at events?

Absolutely! We welcome live music, DJs, or other entertainment. Please notify us in advance so we can plan space and sound needs. Volume restrictions are outlined in our rental agreement. All vendors must provide a certificate of insurance to work onsite.

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14. Do you provide linens, tableware, or centerpieces with your packages?

Packages with decor include our linen bundles, themed centerpieces, and most include a decorative charger and place settings coordinated through a design consultation. The Simply Enchanted Package includes base linens but does not include any additional decor.

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15. How early can I arrive to decorate or set up my event?

All included setup is completed before your rental start time. If you’re decorating yourself, venue access begins at the start of your rental period. Early access may be arranged for an additional fee, subject to availability.

 

16. Do you offer themed character event packages or kids’ party packages?

Yes! We specialize in themed children’s parties and character experiences. Ask about our Character Packages, Tea Party Packages, and Spa Party Packages! For children turning one, we offer a special "One-derland Package" designed with younger children in mind.

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17. Can I host both my wedding ceremony and reception at My Enchanted Events Venue?

Yes! Our space is available for hosting a ceremony and reception in one location, with your choice of performing the ceremony on our stage or in front of our popular hedge wall. The room will be setup for the reception and guests will be seated at their tables for both parts of the event (we do not flip the room).

 

18. Are tables and chairs included with venue rental?

Yes—all packages include tables, chairs, and existing furniture, with setup handled by our team.

 

19. Is My Enchanted Events Venue a pet-friendly event space?

Pets are allowed on a case-by-case basis for weddings, photoshoots, or special events with prior approval.

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20. Is WiFi available at the venue for guests and vendors?

Yes! Complimentary WiFi is included for you and your vendors.

 

21. Do you provide audiovisual equipment like microphones or speakers?

We include access to a basic Bluetooth enabled speaker system and two wireless microphones for announcements or background music. We include uplighting, a dimmable chandelier, and ceiling-mounted party lights. Additional AV rentals like a flatscreen TV, additional lighting, cold sparklers, and fog machine can be added for an additional fee.

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22. Can we bring outside entertainment like a bounce house or face painter?

We reserve exclusive rights for character entertainment, face painting, balloon twisting, and similar services through our sister company, Tutu Tales Party Productions. Outside entertainment providers for these services are not permitted. We do not allow outside bounce houses; however, we offer a toddler bounce house as an optional add-on through our venue. We welcome outside vendors for soft play areas and are happy to provide recommendations for trusted soft play companies. Please contact us if you’re considering bringing in any other specialty vendors for approval. All vendors must provide a certificate of insurance to work onsite.

 

23. Do you allow candles or open flames at your event venue?

We allow enclosed candles (votive, pillar, or LED) but no open flames or dripping wax. Speak with us about safe candle options.

 

24. Do you require event insurance for bookings?

We do not currently require event insurance, but it’s strongly recommended for liability protection. Certain vendors may require it.

 

25. Is there a security deposit required for events?

Yes—we require a $300 refundable incident deposit for all events. This deposit helps protect the venue against potential damages, losses, overtime charges, excessive cleaning fees, or last-minute add-ons (reviewed on a case-by-case basis). The deposit is typically returned by mailed check within up to three weeks after your event, provided there are no deductions for incidentals. We strive to return deposits promptly and will notify you if any portion is withheld.

 

26. Can I extend my event rental time the day of the event?

Extension requests on the day of your event may be granted based on venue and staff availability. Same-day extensions are billed at an overtime rate of time and a half (1.5x your standard hourly rate) and must be paid before the additional time is used. We recommend discussing potential extensions in advance whenever possible to secure standard pricing and availability.

 

27. Do you offer a bridal suite or VIP preparation space?

We currently do not have a dedicated bridal suite or dressing room. However, for clients seeking a private area before or during their event, we can provide the option to curtain off the bar room, offering a semi-private space with direct access to the venue’s restroom. Please note this is a shared area and may have limitations depending on your event setup.

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28. Do you offer payment plans for booking your event?

Yes! We offer flexible payment plans with installment options leading up to your event date. The number of installments acceptable will depend on the proximity of your event date. Final payment is due 30 days prior to your event.

 

 

 

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