General Venue Information

 

Where is My Enchanted Events Venue located?

 

My Enchanted Events Venue is located in Casselberry, Florida, conveniently serving Orlando and the greater Central Florida area.​

 

What is the size and capacity of the venue?

 

The venue, including the main event space and adjacent bar room, is approximately 1,600 square feet.

 

• For most celebrations, we recommend up to 60 guests for the most comfortable experience.

• Certain layouts can accommodate up to 76 seated guests with tighter spacing while still allowing room for dining and a small dance floor.

• For weekday and corporate events, layouts without a dance floor or dessert display may accommodate up to 100 seated guests, depending on layout.

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Final capacity is layout-dependent and must be approved in advance.

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What types of events can I host at your venue?

 

We host a wide variety of intimate and thoughtfully planned events, including:

 

• Baby showers & bridal showers

• Birthday parties & milestone celebrations

• Kids’ parties & character events

• Micro-weddings & intimate wedding receptions

• Engagement parties

• Corporate meetings, trainings & networking events

• Classes, performances & themed celebrations

• Rehearsal dinners & nonprofit events

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Our venue is best suited for boutique events, not large-scale productions.

 

Is your venue inclusive?

 

Yes. We proudly welcome and celebrate all expressions of love, all families, and all identities. Our venue is an inclusive, welcoming space for weddings, celebrations, and gatherings of all kinds.

 

Booking, Tours & Payments

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How much does it cost to rent the venue?

 

Rather than a flat rental fee, we offer a variety of structured event packages and hourly weekday options. Pricing depends on:

 

• Guest count

• Rental duration

• Services included (décor, staffing, entertainment, etc.)

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We’re happy to help you determine the best option for your event.

 

How do I reserve my date?

 

A non-refundable retainer is required to secure your event date. After your inquiry or tour, we’ll provide a proposal outlining pricing, inclusions, and payment milestones.

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Do you offer payment plans?

 

Yes. We offer flexible installment payment plans, depending on how far out your event date is. Final payment is due 30 days prior to the event.

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Can I schedule a venue tour?

 

Yes! Tours are available by appointment only with a Venue Coordinator. Tours are typically scheduled during business hours. Limited after-hours or weekend tours may be available based on event schedules.

 

Incident Deposits & Policies

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Do you require a refundable incident deposit?

 

Yes. We require a $300 refundable incident deposit for most events. This deposit helps cover potential damages, losses, excessive cleaning, overtime, or last-minute additions.

 

The deposit is typically returned within up to three weeks after your event, provided there are no deductions. You’ll be notified if any portion is withheld.

 

What is your cancellation or refund policy?

The retainer is non-refundable once paid, as it secures your event date and removes it from availability.

 

Payments made beyond the retainer are refundable until 30 days prior to the event date. Within 30 days of the event, all payments become non-refundable.

 

If you need to cancel but wish to reschedule, you may request to apply payments toward a new event date, subject to availability and approval. An additional retainer is required to reschedule and secure the new date. Rescheduled events must take place within the timeframe outlined in your agreement.

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Setup, Breakdown & Venue Access

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Does my rental include setup and cleanup?

 

Yes. We handle setup of all venue-owned furniture, décor, and equipment prior to your rental start time and complete breakdown and professional cleaning afterward.

 

Clients are responsible only for removing personal items and placing trash in provided bins.

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How early can I arrive to decorate or set up?

 

Venue access begins at the start of your rental period. Early access may be arranged for an additional fee, subject to availability.

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Can I extend my event time the day of the event?

 

Same-day extensions may be approved based on availability. Extensions are billed at 1.5x the standard hourly rate and must be paid before the additional time is used.

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Do you offer a bridal suite or getting-ready space?

 

We do not have a dedicated bridal suite. Couples should plan to arrive fully dressed and ready.

 

For select events, the bar room may be curtained off to provide a semi-private preparation area, subject to availability and layout constraints.

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Décor, Vendors & Entertainment

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Can I bring my own décor?

 

Yes. Client-provided décor is welcome and must be freestanding and approved in advance. Certain installations may require booking a décor-inclusive package.

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Do you offer décor packages?

 

Yes. Many of our packages include in-house décor, designed and installed by our team. Décor is selected from our curated inventory and is pre-designed, not fully custom.

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Can I bring my own vendors?

 

Yes. Outside vendors such as DJs, photographers, caterers, and bakers are welcome. Vendors may be required to provide a certificate of insurance.

 

We’re also happy to provide trusted vendor recommendations.

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Do you allow live music or DJs?

 

Yes. DJs and live music are permitted with advance notice. Sound levels must comply with venue guidelines outlined in your agreement.

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Can I bring outside entertainment like face painters or bounce houses?

 

Certain entertainment services (characters, face painting, balloon twisting) are exclusively provided through our sister company, Tutu Tales Party Productions.

 

Outside bounce houses are not permitted; however, we offer an approved toddler bounce house as an add-on. Soft play vendors may be approved on a case-by-case basis.

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Food, Bar & Amenities

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What is your food and alcohol policy?

 

You may bring your own food or hire a caterer. We provide a prep and staging area with a refrigerator, freezer, microwave, water cooler, and ice.

 

We offer:

 

• Hosted bar packages

• Cash bar options

• Optional bartender services for weekday and corporate events

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Clients provide alcohol unless a bar package is selected.

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Are tables, chairs, linens, and tableware included?

 

All packages include tables and chairs. Décor-inclusive packages include linen bundles, centerpieces, and coordinated place settings. The Simply Enchanted Package includes base linens only.

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Is WiFi available?

 

Yes. Complimentary WiFi is available for guests and vendors.

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Do you provide audiovisual equipment?

 

We include:

 

• Bluetooth speaker system

• Two wireless microphones

• Uplighting and ambient venue lighting

• 65" smart TV

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Weddings

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Can I host both my ceremony and reception onsite?

 

Yes. Ceremonies may be held on the stage or in front of the hedge wall. Guests remain seated at banquet tables for both ceremony and reception.

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Are you a good venue for micro-weddings in the Orlando area?

 

Yes. We specialize in micro-weddings and intimate receptions for couples seeking a curated, boutique alternative to traditional wedding venues.

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Corporate Events

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What is the Corporate Weekday Package?

 

The Corporate Weekday Package is an hourly rental option (Monday–Thursday) designed for meetings, trainings, and professional events. It includes tables, chairs, AV support, breakout space, and a venue attendant.

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Can the bar room be used during corporate events?

 

Yes. The bar room may be used as a breakout space for small group discussions, speaker prep, or refreshment stations during weekday events.

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Other Details

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Is parking available?

 

Yes. Free on-site parking is available, with additional overflow parking nearby.

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Are pets allowed?

 

Pets may be permitted for weddings or photoshoots with prior approval.

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Do you allow candles?

 

Only enclosed candles or LED candles are permitted. Open flames and dripping wax are not allowed.

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Do you require event insurance?

 

Event insurance is not required but strongly recommended. Certain vendors may require it.

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Still have questions?

 

We’re happy to help. Contact our team or schedule a tour to discuss your event vision and determine the best fit.